Privacy Policy

Business Name: Estates in a Box
Mailing Address: 11379 Reidy Canyon Pl Escondido CA 92026
Phone: (833) 875-0148
Email: brad@estatesinabox.com
Website: estatesinabox.com

The information we collect depends on how you interact with our website and services.

We may collect contact information such as your name, business or law firm name, job title or professional role, mailing address, billing address, shipping address, email address, and telephone number.

We may also collect order and transaction information, payment-related information provided through payment service providers, free sample request information, communications with our team, and website or device information such as IP address, browser type, device type, operating system, pages viewed, referral source, shopping-cart activity, general geographic information derived from your IP address, and cookie or similar identifiers.

We may collect personal information directly from you when you place an order, request a free sample, complete a form, contact customer service, subscribe to emails, create or use a customer account, or request a return, refund, exchange, or replacement.

We may also collect information automatically through cookies, pixels, analytics technologies, log files, and similar technologies, and may receive information from service providers that assist with ecommerce, payments, shipping, fulfillment, website hosting, analytics, advertising, email communications, fraud prevention, and customer support.

We may use personal information to process and fulfill orders, process payments, arrange shipping and delivery, provide tracking information, handle returns and replacements, fulfill or evaluate free sample requests, respond to customer-service requests, maintain records, prevent fraud, secure our website, improve our products and website experience, analyze website usage, send permitted marketing communications, measure advertising performance, comply with legal or regulatory obligations, enforce our policies, and establish, exercise, or defend legal claims.

Our online store is powered by Shopify. Shopify provides ecommerce technology that helps us operate our website, process transactions, manage orders, and provide related online-store functionality.

When you visit or make a purchase through our store, certain personal information may be processed by Shopify in connection with providing these services. Shopify's handling of personal information may also be governed by its own privacy policies and services.

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to keep the website functioning properly, remember preferences, maintain shopping-cart functionality, understand website traffic, analyze customer interactions, improve website performance, measure marketing campaigns, prevent fraud and abuse, and personalize content or advertising where permitted.

Where required, you may be given options to manage certain cookie or privacy preferences. Your browser may also allow you to block or delete cookies, although disabling certain cookies may affect website functionality.

We may use analytics, advertising, or marketing technologies to better understand how visitors use our website and how our marketing performs.

Depending on the services enabled on our website, these providers may collect information about pages viewed, products viewed, website interactions, device and browser information, referral sources, advertising interactions, purchases, or other website events.

We may disclose personal information to third parties when reasonably necessary to operate our business.

• Ecommerce and technology providers
• Payment processors, banks, and financial-service providers
• Shipping carriers and fulfillment providers
• Customer support, email, data storage, analytics, accounting, fraud-prevention, and marketing service providers
• Advertising and analytics providers
• Professional advisors such as attorneys, accountants, insurers, and consultants
• Government or regulatory authorities when required by law
• Parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

Estates in a Box does not sell personal information for monetary payment in the ordinary course of business.

However, certain advertising, analytics, or marketing technologies may involve disclosures of identifiers, device information, or internet activity that could be considered a sale or sharing of personal information under certain privacy laws, even when no money is exchanged. Where applicable, we provide mechanisms that allow users to exercise legally available opt-out rights.

If you choose to receive promotional emails or other marketing communications from us, we may use your contact information to send product information, company updates, promotions, special offers, reorder reminders, and other relevant business communications.

You may unsubscribe from promotional emails by using the unsubscribe link provided in the message or by contacting us. Even if you opt out of marketing communications, we may still send non-promotional communications relating to orders, payments, shipping, returns, customer service, account matters, or security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on your customer relationship, order and transaction requirements, customer-service needs, fraud-prevention requirements, tax and accounting requirements, contractual obligations, applicable legal requirements, and potential disputes or legal claims.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. If you believe your interaction with us is no longer secure, please contact us promptly.

California residents may have certain rights regarding their personal information under applicable California privacy laws.

• Right to Know: You may have the right to request information about the personal information we have collected about you.
• Right to Delete: You may have the right to request deletion of certain personal information, subject to applicable exceptions.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: Where applicable, you may have the right to direct us not to sell or share your personal information for covered purposes.
• Right to Limit Certain Uses of Sensitive Personal Information: Where applicable, you may have the right to limit certain uses and disclosures.
• Right to Non-Discrimination: We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.

To submit a privacy request, you may contact us at brad@estatesinabox.com or (833) 875-0148.

Please include enough information for us to reasonably understand and respond to your request. We may need to verify your identity before completing certain requests. Some requests may be denied or limited where an exception under applicable law applies.

Where permitted by law, you may designate an authorized agent to submit certain privacy requests on your behalf.

We may require appropriate documentation establishing the agent's authority and may also need to verify your identity directly before processing the request.

Certain browsers and browser extensions allow users to send privacy preference signals, including the Global Privacy Control (GPC).

Where required by applicable law and supported by our website technology, we recognize applicable opt-out preference signals as required. Other browser Do Not Track signals may not operate consistently across websites because there is no universally accepted standard for interpreting all such signals.

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on where you live and whether those laws apply to Estates in a Box, you may have rights to access, correct, delete, or obtain certain information about your personal data, or to opt out of certain uses or disclosures.

Our website and products are intended for businesses, professionals, and adult customers and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, security, or content of websites or services that we do not control.

We encourage you to review the privacy policies of third parties before providing personal information to them.

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, services, or legal and regulatory requirements.

When changes are made, we will update the Last Updated date on the page. Where required by law, we may provide additional notice of material changes.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Estates in a Box: 11379 Reidy Canyon Pl Escondido CA 92026
Phone: (833) 875-0148
Email: brad@estatesinabox.com
Website: estatesinabox.com